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Infor CRM

Infor CRM Epiphany is a market-leading solution that helps customer-oriented companies make the most of customer interactions and improve sales, marketing, and service operations to increase loyalty, enhance brand preference, and boost profitability. Whether your aim is to take better advantage of inbound marketing opportunities, conduct smarter outbound marketing campaigns, or increase the effectiveness of sales and service operations-Infor CRM Epiphany improves the entire process of managing customer relationships at the lowest total cost of ownership.

The following components are included:

  • Marketing for delivery of inbound and outbound marketing capabilities that streamline the campaign process and help identify high-impact offers at the moment of customer interaction.
  • Sales for sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every interaction.
  • Service to give customer service representatives a unified view of customers across all existing systems and empower them to shorten call times and resolve issues on the first call.


pdfInfor CRM Business Edition brochure English.pdf

pdfInfor CRM Epiphany for Consumer Products datasheet English.pdf

pdfInfor CRM for Retail industry brochure English.pdf

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